• Business Name: Snow Nest Lodge
• Responsible Person: Brandon Tan Jone Hau
• Address: 5-3-6 Suishacho, Toyohira Ward, Sapporo, Hokkaido 062-0912, Japan
• Email Address: snownestlodge@gmail.com
• Pricing: Listed on each accommodation plan page
• Additional Fees: Cleaning fees may apply and will be clearly stated in advance
• Payment Methods: Credit card (via Stripe / PayPal), bank transfer
• Payment Timing: Upon reservation confirmation
• Cancellation Policy: Cancellations made within 24 hours of booking are eligible for a full refund.
After 24 hours, 100% of the total booking fee will be charged as a cancellation fee.
• Service Delivery Time: On the check-in date of your reservation
• Returns/Exchanges: Due to the nature of our service, returns and exchanges are not accepted. (Please refer to the cancellation policy.)
